NDIS Plan Management
NDIS Plan Management is one of the options you have for managing the funding in your NDIS plan. Using a Plan Manager gives you choice and control over how you use your NDIS budget, but with the support of a professional behind you to manage your funding and bills that need to be paid.
As your Plan Manager
We remove the administrative burden from you of paying your service providers and dealing with all that paperwork, while keeping you aware and always informed of the funding in your NDIS plan. You still have complete control of your NDIS funding, while also giving you more time to live the life you want to live!
Our team is highly proficient in receiving
Processing and paying your service providers in a timely manner, ensuring that there is no disruption to the supports you are receiving. We can work directly with your service providers to quickly resolve any issues that may arise with the payments process. We will help you increase your financial and plan management skills, increase your choice of providers, make sure you are getting the most of your NDIS funding and produce reports that give you greater oversight of your NDIS funding and budget.
Not all Plan Managers are the same, what is different about us?
- We are led by extremely experienced team members that have been working with the NDIS since it was rolled out
- Fast turnaround for invoices so that your service providers are paid quickly
- Digital platform where you can review payments and how your budget is going
- Budget health checks, letting you know if you are under or overspending your NDIS funding
- Simple method of reviewing and approving invoices
- No automized answering machines, generic template email responses or days spent waiting times for a response to a simple question! Our customer service is AMAZING, call us anytime and a member of our team is ready to answer your query on the other end of the line!
Frequently Asked Questions
Plan Management is one of the ways that your NDIS funds are managed. It is basically a financial intermediary that manages and handle all payments for services that the participant receives. This removes the administrative burden from the participant or their support network. With this arrangement, generally once the participant receives a service from a service provider, the service provider will send an invoice or bill to the Plan Manager for the service they just delivered. The Plan Manager, using their access to the participant’s NDIS funding, will claim the relevant funds from the NDIS Portal and pay the service provider accordingly. A Plan Manager will also send monthly statements to the participant which contains a summary of expenditure and a breakdown of budget totals remaining.
There are distinct advantages with engaging with a Plan Manager:
- You don’t have to use the NDIS Portal, which can be complicated and takes some time to become familiar with.
- You have the choice, control and flexibility without the administrative burden of handling the payments themselves.
- You have a professional behind you that you can ask questions of and that can guide you through your journey.
The new Plan Manager becomes responsible for the ongoing management of your plan, including any payments for services that occurred during the current NDIS plan.
No, a Plan Manager can only submit claims for supports and services after they have been provided. Services generally cannot be prepaid, unless it is a special circumstance that has been approved by NDIA.
NDIS Plan Management: Expert Support for Your NDIS Journey
Take Control of Your NDIS Funding with Connect Support Group
What is NDIS Plan Management?
Key Benefits of NDIS Plan Management
Reduce Admin Work
We handle all financial claims and paperwork for you.
More Flexibility
Choose from both registered and non-registered NDIS providers.
Real-Time Budget Tracking
Stay in control of your funding through our easy-to-use portal.
Expert Guidance
Get support and advice to maximize your funding.
Why Choose Connect Support Group for NDIS Plan Management?
Personalized & Proactive Support Tailored to You
- Dedicated Team – There’s always a real person on the other end of the phone who understands your unique needs.
- User-Friendly Dashboard – Monitor budgets, invoices, and expenses with ease, online and in real-time.
- Fast & Reliable Support – Speak directly to a professional without waiting in queues.
- Excellent Customer Service – With a carefully managed client base, our team remains focused and attentive, ensuring we consistently provide the highest level of care and support.
How Our NDIS Plan Management Works
Sign Up with Us
Complete an easy registration form online or over the phone.
Plan Setup
Once you have notified NDIA that we are supporting you, we are all good to go.
Invoice Submission
Providers submit invoices to us for processing, which are sent to you for approval.
Budget Monitoring
Track your spending via our online portal.
Ongoing Support
Our team is always here to help you with any queries.
Client Testimonials
Excellent service. Staff are very warm and look after the clients. I am very impressed with their service
Knowledgeable and efficient. Totally trustworthy.
Frequently Asked Questions
Plan Management is one of the ways that your NDIS funds are managed. It is basically a financial intermediary that manages and handle all payments for services that the participant receives. This removes the administrative burden from the participant or their support network. With this arrangement, generally once the participant receives a service from a service provider, the service provider will send an invoice or bill to the Plan Manager for the service they just delivered. The Plan Manager, using their access to the participant’s NDIS funding, will claim the relevant funds from the NDIS Portal and pay the service provider accordingly. A Plan Manager will also send monthly statements to the participant which contains a summary of expenditure and a breakdown of budget totals remaining.
There are distinct advantages with engaging with a Plan Manager:
- You don’t have to use the NDIS Portal, which can be complicated and takes some time to become familiar with.
- You have the choice, control and flexibility without the administrative burden of handling the payments themselves.
- You have a professional behind you that you can ask questions of and that can guide you through your journey.
The new Plan Manager becomes responsible for the ongoing management of your plan, including any payments for services that occurred during the current NDIS plan.
No, a Plan Manager can only submit claims for supports and services after they have been provided. Services generally cannot be prepaid, unless it is a special circumstance that has been approved by NDIA.